WE KNOW OUR PRODUCTS
We not only sell BaoFeng radios, but we KNOW BaoFeng radios. We offer after-sales and warranty support on any radio or accessory purchased from us. Here's what makes our support different: you will find that we are reachable, we won't charge fees, and we will never 'outsource' our support. We specialize in BaoFeng Radios and Accessories; and we pride ourselves to be focused on what you, the consumer, want.
WE ARE HERE IN THE USA
Our BaoFeng Radios are shipped directly from the USA. Want a BaoFeng radio fast? In the timeframe an overseas shipper takes to simply package and process your order - you would have already received your BaoFeng radio from us. Our orders are shipped in the same day; and all our Amazon products qualify for second day delivery for Prime subscribers.
WE STAND BEHIND OUR PRODUCTS
We will never sell you refurbished, re-manufactured, or faulty radios. If you ever have an issue, our Support team will get your radio repaired at no charge if purchased from us. We are the only BaoFeng radio center able and authorized to honor warranty claims in-house and free!
FIRMWARE MATTERS: We have policies that ensure your radio includes the newest firmware. An example is air shipping, via UPS, all of our radios from manufacturing; we do not ship any radios or accessories by boat. Our firmware is months ahead of any other storefront